How to Clean a Washing Machine Filter (NZ Homes): Step-by-Step

A concentrated cleaning product used to help break down grease and lint buildup during appliance maintenance

Home Maintenance

How to Clean a Washing Machine Filter (NZ Homes): Step-by-Step

A clogged washing machine filter is one of the most common causes of musty smells and slow draining. Here's exactly where to find yours and how to clean it safely.

How Do You Clean a Washing Machine Filter?

Turn the machine off and unplug it, then place towels underneath. Open the filter door — usually a small flap at the bottom-front on front-loaders, or under a panel on top-loaders — and turn the cap slowly anticlockwise to let trapped water drain out. Lift the filter free, rinse it under warm water, clear out lint and debris, then refit and test.

Most washing machine filters follow the same basic process, whether you've got a front-loader or top-loader. Here's the full sequence:

  1. Locate the filter. Check your manual first. On front-loaders it's typically a round cap behind a small flap near the bottom-right corner. On top-loaders it's often inside the agitator or behind a panel near the top.
  2. Protect the floor. Slide a shallow tray or towel underneath — water will run out as soon as the cap loosens.
  3. Drain the water first if you can. Some machines have a small drain hose tucked behind the filter door — release this into a container before opening the filter itself.
  4. Twist the cap anticlockwise. Turn slowly rather than forcing it; plastic caps crack if twisted hard when stuck.
  5. Remove and rinse. Pull the filter out fully and rinse under warm running water, using an old toothbrush to work out lint, hair, coins and detergent scum.
  6. Reinstall and run a test cycle. Screw the filter back in until snug (not overtight), close the door, and run a short empty cycle to check for leaks.

How Often Should You Clean a Washing Machine Filter?

Most households should clean their washing machine filter every 4-8 weeks. Homes doing frequent loads, washing pet bedding, or noticing a musty smell should check it monthly; light-use households can usually stretch to every two to three months.

  • Heavy use (daily loads, kids, pets): every 4 weeks
  • Average household: every 6-8 weeks
  • Light use (1-2 loads a week): every 2-3 months
  • Any time you notice a smell or slow draining: check it immediately

Signs Your Washing Machine Filter Needs Cleaning

A blocked washing machine filter usually shows up as a musty smell from the drum, water draining slowly or not fully, a noisy or unbalanced spin cycle, an error code on the display, or a damp patch on the floor near the machine after a wash.

  1. Musty or sour smell coming from the drum or door seal, even after a wash.
  2. Water left sitting in the drum or draining much slower than usual.
  3. Loud or unbalanced spinning caused by trapped items knocking around the pump area.
  4. An error code relating to drainage or pump flow on the display.
  5. Damp floor around the machine after cycles, suggesting water is backing up near the filter housing.

Common Mistakes to Avoid When Cleaning the Filter

The most common mistakes are opening the filter without draining it first, forcing a stuck cap instead of easing it gently, overtightening the plastic housing on reinstall, and skipping regular cleaning until smells or drainage problems appear.

A few habits make the job easier and protect the machine long-term. Always let residual water drain before pulling the filter fully out. If the cap won't turn, apply a concentrated enzyme cleaner around the seal and leave it 10-15 minutes so the enzymes break down built-up grime and residue before trying again — never force it with pliers. When reinstalling, hand-tighten only; plastic caps crack under too much force. And build filter checks into your regular routine rather than waiting for a smell to remind you.

💡 Stephanie's Tip

Keep a small tray or ice-cream container near the machine specifically for filter cleans — it stops the "let me find something to catch the water" delay that makes people put the job off.

💡 Did You Know?

A blocked filter doesn't just cause smells — it makes the pump work harder to push water through, which uses more power and shortens the pump's lifespan over time.

Frequently Asked Questions

Where is the washing machine filter located?

On most front-loaders it's a round cap behind a small flap at the bottom-front of the machine. On top-loaders it's usually inside or near the agitator, or behind a small access panel near the top. Check your manual if you can't find it — the exact spot varies by brand and model.

Can I run my washing machine without cleaning the filter?

Yes, but a blocked filter gradually causes slower draining, musty smells and extra strain on the pump. It won't stop the machine working overnight, but leaving it too long increases the risk of drainage faults and pump damage.

Why does water leak out when I open the filter?

This is normal — there's always some residual water sitting behind the filter, even after a finished cycle. Place a towel or shallow tray underneath before opening it, and drain any dedicated hose first if your machine has one.

What do I do if the filter cap won't turn?

Don't force it with pliers or tools, as plastic caps crack easily. Spray a concentrated enzyme cleaner around the seal and leave it 10-15 minutes so the enzymes loosen built-up grime, then try turning it again with steady, gentle pressure.

Do top-loading washing machines have a filter too?

Most do, though it's sometimes called a lint filter or trap rather than a pump filter, and it's often built into or near the agitator. Some older top-loaders don't have one at all — check your manual to confirm.

The Bottom Line

A washing machine filter takes five minutes to clean and prevents most of the smells, drainage problems and pump strain that build up over time. Check it every 4-8 weeks and it'll rarely give you trouble.

Stephanie Ray

Written By

Stephanie Ray

Founder, Clean for Good

Stephanie founded Clean for Good to bring a healthier, more thoughtful approach to home cleaning on Auckland's North Shore, using low-tox, effective methods and a team that treats every home like their own.

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